About the business

Everest People are proud to continue our partnership with Zempire Camping, a New Zealand success story shaking up the outdoors - one tent at a time.

From their base in Hamilton, Zempire has grown into a global leader in air tent technology with a community of passionate campers and a reputation for bold, clever gear. As their international footprint expands, they remain grounded in what matters: quality products, epic adventures, and a down-to-earth team that loves what they do.

We’re on the hunt for an Aftersales Support Coordinator who thrives on variety and isn’t afraid to get stuck in.

About the role

This is a diverse, hands-on role where no two days are the same. One moment you're cleaning returned gear in the warehouse; the next you're out in the field supporting a product photoshoot or prepping demo tents for a major event.

You’ll coordinate warranty assessments and spare parts fulfilment while also supporting the marketing and events team when needed. You’ll need to be practical, reliable, and happy to work across physical and administrative tasks with ease.

Key Responsibilities

• Assess and document returned products for warranty claims
• Clean, sort, tag, and prep gear for repair, donation, or resale
• Pick, pack, and dispatch spare parts orders accurately and efficiently
• Maintain tidy, well-stocked refurbishment and parts areas
• Assist with marketing activities like product shoots and event set-ups
• Keep demo gear in top condition and support field activation logistics

About you

We’re looking for someone with strong organisation skills, a can-do attitude, and a genuine interest in the work Zempire does. You’ll be comfortable with physical tasks and warehouse work, but also switched on and methodical with admin and systems.

You’ll bring:

• Great practical skills and attention to detail
• A structured, process-driven mindset
• Flexibility to work across warehouse, field, and office
• Physical confidence handling tents and outdoor gear
• Full NZ driver’s licence

Nice to have (but not essential):

• Experience in logistics, warehouse, or warranty roles
• Familiarity with inventory or service admin system
• An interest in outdoor gear or event coordination

Why should you join Zempire Camping?

• A hands-on, varied role with purpose and autonomy
• Join a tight-knit, passionate team that punches above its weight
• Work with a fast-growing global brand with opportunities to learn and grow
• Be part of exciting product launches, trade shows, and creative projects

Ready to step into a practical role where your impact will be visible every day? Apply now!

For confidential enquiries, please call Sharyn Codlin at Everest People on 027 7019585